Overview
This feature lets admins set high-importance rules on specific questions so a single response can automatically mark an entire audit or a specific section as failed. This adds a layer of protection beyond scoring and ensures critical issues are never overlooked.
What This Conditional Logic Does
When building an audit template, admins can assign logic to a question that triggers a fail condition. If the auditor selects the configured failing response, monitorQA will mark the audit or section as failed even if the total score is otherwise passing.
How to Set Up Fail Logic on a Question
- Open an audit template.
- Go to the Build tab.
- Select the question you want to configure.
- Open Conditional Logic.
- Choose whether the response should count as a pass or fail.
- Select Mark audit as failed or Mark section as failed.
- Save the template.
Where This Logic Works
If the selected response is chosen during an audit:
- The entire audit is marked as failed when Mark audit as failed is selected.
- Only the section is marked as failed when Mark section as failed is used.
- The fail status appears instantly in the audit and is reflected in the final report.
Why This Matters
This ensures that serious compliance issues or safety risks automatically fail the audit regardless of the score. It gives organizations a way to enforce non-negotiable standards with full consistency.
